Pricing
Pay per study or pay monthly — whichever fits how your team works. No per-respondent fees, no surprise invoices.
Solo
£399/study
Independent researchers running occasional projects
Up to 15 respondents
Up to 14 days of fieldwork
1 moderator seat
Selfie video, photo & text capture
Full project archive download
Email support
Studio
£899/study
In-house teams and small agencies running studies regularly
Up to 40 respondents
Up to 28 days of fieldwork
Unlimited moderator & observer seats
Group-specific prompts
Follow-up questions in-thread
Response rate dashboards
Priority support
Agency
Custom
Research agencies running multiple concurrent studies for clients
Unlimited respondents & fieldwork days
Unlimited concurrent projects
Client observer access
Custom data retention policies
SSO & role-based permissions
GDPR & DPA support
Dedicated success manager
Solo
£99/month
Independent researchers running occasional projects
Up to 15 respondents
Up to 14 days of fieldwork
1 moderator seat
Selfie video, photo & text capture
Full project archive download
Email support
Studio
£249/month
In-house teams and small agencies running studies regularly
Up to 40 respondents
Up to 28 days of fieldwork
Unlimited moderator & observer seats
Group-specific prompts
Follow-up questions in-thread
Response rate dashboards
Priority support
Agency
Custom
Research agencies running multiple concurrent studies for clients
Unlimited respondents & fieldwork days
Unlimited concurrent projects
Client observer access
Custom data retention policies
SSO & role-based permissions
GDPR & DPA support
Dedicated success manager
| Compare features | Solo | Studio | Agency |
|---|---|---|---|
| Fieldwork | |||
| Respondents per study | Up to 15 | Up to 40 | Unlimited |
| Fieldwork days | Up to 14 | Up to 28 | Unlimited |
| Concurrent projects | 1 | 3 | Unlimited |
| Selfie video, photo & text capture | |||
| Mobile app for respondents | |||
| Moderation | |||
| Daily task scheduling | |||
| In-thread follow-up questions | |||
| Group-specific prompts | |||
| Response rate dashboards | |||
| Observer seats | 1 | Unlimited | Unlimited |
| Team & access | |||
| Moderator seats | 1 | Unlimited | Unlimited |
| Client observer access | |||
| Roles & permissions | |||
| SSO support | |||
| Data & compliance | |||
| Full project archive download | |||
| GDPR-compliant retention | |||
| Custom data retention policies | |||
| DPA & security review | |||
| Support | |||
| Email support | |||
| Priority response | |||
| Dedicated success manager | |||
| Fieldwork | |
|---|---|
| Respondents per study | Up to 15 |
| Fieldwork days | Up to 14 |
| Concurrent projects | 1 |
| Selfie video, photo & text capture | |
| Mobile app for respondents | |
| Moderation | |
| Daily task scheduling | |
| In-thread follow-up questions | |
| Group-specific prompts | |
| Response rate dashboards | |
| Observer seats | 1 |
| Team & access | |
| Moderator seats | 1 |
| Client observer access | |
| Roles & permissions | |
| SSO support | |
| Data & compliance | |
| Full project archive download | |
| GDPR-compliant retention | |
| Custom data retention policies | |
| DPA & security review | |
| Support | |
| Email support | |
| Priority response | |
| Dedicated success manager | |
| Fieldwork | |
|---|---|
| Respondents per study | Up to 40 |
| Fieldwork days | Up to 28 |
| Concurrent projects | 3 |
| Selfie video, photo & text capture | |
| Mobile app for respondents | |
| Moderation | |
| Daily task scheduling | |
| In-thread follow-up questions | |
| Group-specific prompts | |
| Response rate dashboards | |
| Observer seats | Unlimited |
| Team & access | |
| Moderator seats | Unlimited |
| Client observer access | |
| Roles & permissions | |
| SSO support | |
| Data & compliance | |
| Full project archive download | |
| GDPR-compliant retention | |
| Custom data retention policies | |
| DPA & security review | |
| Support | |
| Email support | |
| Priority response | |
| Dedicated success manager | |
| Fieldwork | |
|---|---|
| Respondents per study | Unlimited |
| Fieldwork days | Unlimited |
| Concurrent projects | Unlimited |
| Selfie video, photo & text capture | |
| Mobile app for respondents | |
| Moderation | |
| Daily task scheduling | |
| In-thread follow-up questions | |
| Group-specific prompts | |
| Response rate dashboards | |
| Observer seats | Unlimited |
| Team & access | |
| Moderator seats | Unlimited |
| Client observer access | |
| Roles & permissions | |
| SSO support | |
| Data & compliance | |
| Full project archive download | |
| GDPR-compliant retention | |
| Custom data retention policies | |
| DPA & security review | |
| Support | |
| Email support | |
| Priority response | |
| Dedicated success manager | |
DELVA gives us the depth of an ethnographic study with a fraction of the operational overhead. Our respondents log in to chat, not to fill in a form — and the difference in the data is night and day.
Lynn Marshall
Insights Lead at Pine Labs
Questions & Answers
Still weighing it up?
Book a 30-minute walkthrough and we'll help you pick the right plan for your next study.